Vaulted Arcades logo — Elevate Your Game Room

Privacy Policy

Last Updated: July 31, 2026

Vaulted Arcades operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Vaulted Arcades is powered by Shopify, which enables us to provide the services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. This does not include information that is anonymous or de-identified. Depending on how you interact with us, we may collect or process the following categories:

  • Contact details — your name, address, billing address, shipping address, phone number, and email address.

  • Financial information — credit card, debit card, and financial account numbers; payment card information, transaction details, form of payment, and payment confirmation.

  • Account information — your username, password, security questions, preferences, and settings.

  • Transaction information — items you view, add to cart, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us — information you include when contacting customer support or communicating with us.

  • Device information — information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information — how and when you interact with or navigate the Services.

How We Collect Your Information

We may collect personal information from the following sources:

  • Directly from you — when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services — from your device when you use our products or services or visit our website, including through cookies and similar technologies.

  • From our service providers — when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Information

Depending on how you interact with us, we may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To process your payments, fulfill your orders, manage your account, arrange shipping, facilitate returns and exchanges, and create a customized shopping experience.

  • Marketing and Advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you relevant online advertisements.

  • Security and Fraud Prevention. To authenticate your account, provide a secure shopping experience, and detect or prevent fraudulent or malicious activity.

  • Communicating with You. To provide customer support and maintain our business relationship with you.

  • Legal Reasons. To comply with applicable law, respond to legal process, and enforce our terms and policies.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With advertising and analytics partners — including TikTok, Meta (Facebook and Instagram), and Google — to measure and deliver marketing. These partners use your information in accordance with their own privacy notices. On vaultedarcades.com, these partners only receive information after you accept marketing cookies.

  • When you direct us or consent to our disclosure, such as when you use social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction such as a merger or acquisition, to comply with legal obligations, to enforce our terms, or to protect the rights and safety of our users.

Our Relationship with Shopify

Our services are hosted by Shopify, which collects and processes personal information about your access to and use of the services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in other countries. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may provide links to third-party websites or platforms. We are not responsible for the privacy or security of such sites, and we recommend reviewing their policies. Information you share on public or social platforms may be viewable by others without limitation.

Children's Data

Our services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.

Security and Retention

We implement reasonable security measures to protect your personal information, but no security system is impenetrable. We recommend that you do not use unsecured channels to communicate sensitive information to us. We retain your personal information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access / Know. You may request access to the personal information we hold about you.

  • Right to Delete. You may request that we delete personal information we maintain about you.

  • Right to Correct. You may request that we correct inaccurate personal information.

  • Right of Portability. You may request a copy of your personal information and ask that we transfer it to a third party, where applicable.

  • Right to Opt Out of Sale or Targeted Advertising. Depending on where you reside, you may have a right to opt out of the sale or sharing of your personal information for targeted advertising purposes. On vaultedarcades.com, select "Decline all" on the cookie banner or use the "Cookie Preferences" link at any time. On shop.vaultedarcades.com, use the "Your Privacy Choices" page linked in the footer.

  • Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link in those emails. We may still send you non-promotional emails related to your account or orders.

To exercise any of these rights, please contact us using the information below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.

If You Reside in the UK or European Economic Area

In addition to the rights above, you may have the right to object to or restrict our processing of your personal information and to withdraw consent where processing is based on consent. For EEA residents, you may find a list of data protection supervisory authorities here.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last Updated" date. We will provide notice as required by applicable law.

Questions?

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

Our customer support team is available Monday through Saturday, 10:00 AM – 7:00 PM Pacific Time.

Vaulted Arcades · 6210 Wilshire Blvd, STE 200 PMB 831, Los Angeles, CA 90048