Return & Refund Policy

Vaulted Arcades sells both made-to-order branded merchandise and specialized equipment fulfilled by manufacturers and authorized distributors. Return eligibility, authorization requirements, freight responsibilities, warranty procedures, and any product-specific exceptions vary by product category.

For the controlling policy that applies to purchases made through our online store, please review our Shopify Return & Refund Policy. Any product-specific exception, final-sale designation, restocking fee, or shorter return period will be displayed on the applicable product page before purchase.

Review the full policy: https://shop.vaultedarcades.com/policies/refund-policy

Certain supplier-fulfilled game room products—including billiard tables, dart equipment, and accessories sourced from GLD Products (sold under the Fat Cat®, Viper®, and Casemaster® brands)—are subject to a 15% restocking fee on all authorized returns. This fee will be disclosed on the applicable product page at the time of purchase.